A contractor for UPMC said it discovered a data breach that could have impacted customer and patient information.
Tennessee-based Intellihartx LLC said it found that its secure file transfer service provider, Fortra, “experienced a data security incident.” The company undertook an investigation to figure out the scope of the incident.
Intellihartx is notifying those potentially affected. It said it so far is unaware of anyone misusing the information.
UPMC, along with other health care companies, uses Intellihartx’s services as part of its billing and collections. The breach occurred in February, UPMC said Friday.
The types of personal information stored on the affected Fortra systems at the time of the incident included names, addresses, medical billing and insurance information, certain medical information and demographic information such as date of birth and Social Security numbers, UPMC said in a statement.
People can review their credit reports for suspicious activity and request a free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian and TransUnion. To do so, click here, or call 1-877-322-8228, or contact the three major credit reporting bureaus directly.
Those with additional questions can call Intellihartx at 833-901-4622 from 9 a.m. to 9 p.m. EST, Mondays through Fridays. They also may write to ITx at P.O. Box 3404, Kingsport, TN 37664. More information can be found at www.itxcompanies.com.
