Valley News Dispatch

Power companies tap out-of-state help to restore power, give target restoration dates

Haley Daugherty
By Haley Daugherty
2 Min Read May 1, 2025 | 8 months Ago
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Power company workers from multiple states are helping West Penn Power restore service to thousands of residents without electricity since Tuesday’s storms.

The workers set up a base in the parking lot of the Pittsburgh Mills mall in Frazer.

“We have more than 4,000 FirstEnergy crews and external resources, including contracted line workers, to help us restore power after this ferocious storm — one of our worst on record,” said FirstEnergy spokesperson Todd Meyers. “Our local crews would not be able to tackle all of the repairs in timely fashion on their own.”

FirstEnergy is the parent company of West Penn Power. The crews are working to restore power in Pennsylvania and parts of West Virginia.

Meyers said most of the aid the company is receiving is from contractors, which is “standard practice in the utility business.”

“We have many of them working to get the lights back on for our customers, including some from Ohio and Illinois,” Meyers said.

FirstEnergy officials notified some of their contractors that the company might need assistance to get power back in advance of the storm, Meyers said.

“As soon as the storm rolled through, we immediately reached out to others across the region to let them know we needed help right away,” Meyers said.

According to a news release from FirstEnergy, by Thursday, May 1, power was restored to more than 275,000 of the 380,000 customers impacted by Tuesday’s storm.

T-Mobile

Workers from T-Mobile were set up in an adjacent parking lot working with the telephone company’s emergency response generators.

While the company did not immediately answer a request for comment, T-Mobile’s website said it uses the portable generators to provide temporary power to cell tower sites affected by power outages.

After determining a cell site needs power, the team sets up and connects the generator to the site to restore cellphone service.

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About the Writers

Haley Daugherty is a TribLive reporter covering local politics, feature stories and Allegheny County news. A native of Pittsburgh, she lived in Alabama for six years. She joined the Trib in 2022 after graduating from Chatham University. She can be reached at hdaugherty@triblive.com.

Article Details

FirstEnergy power restoration timeline Allegheny County: Sunday, May 4, by 11 p.m. Armstrong County: Monday, May 5, by 3 p.m.…

FirstEnergy power restoration timeline
Allegheny County: Sunday, May 4, by 11 p.m.
Armstrong County: Monday, May 5, by 3 p.m.
Butler County: Customers served by Penn Power are expected to have power restored by Saturday, May 3, by 11 p.m. Customers served by West Penn Power are expected to have power restored by Sunday, May 4, by 11 p.m.
Indiana County: Saturday, May 3, by 11 p.m.
Washington County: Many customers in the county are expected to have power restored by Saturday, May 3, by 11 p.m.; customers in the hardest hit areas of the county expected to have power restored by Sunday, May 4, by 11 p.m.
Westmoreland County: Many customers in the county are expected to have power restored by Saturday, May 3, by 11 p.m.; customers in the hardest hit areas of the county expected to have power restored by Monday, May 5, by 3 p.m.

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